The company as a whole communicated great through the whole process. Even when the inspector had a family issue, they reached out to a sister company and were able to still make the appointment, allowing my wife and I to be able to close on a house.
DJ was great! He was very personable and thorough with our inspection and clearly explained his findings for us. As first time home buyers, having someone break it down for us in a way we could understand was very helpful, we highly recommend DJ!
Keith + crew were great, they came out fast and were very knowledgeable. Keith did a walk through with me at the end and explained everything, along with answer any questions I had. He also gave me his business card in case any future questions popped up. Definitely recommend.
Yesterday, DJ inspected my future home, and I couldn’t be more impressed. His work was thorough, precise, and incredibly professional. After the inspection, he took the time to clearly explain all of his findings, the concerns he noted, and—most importantly—what they meant for me as a homebuyer. His patience, knowledge, and attention to detail gave me total confidence in the process. I am extremely happy with DJ and Reliance and highly recommend them.
DJ was an awesome inspector and answered all of my questions and was very knowledgeable. Took extra time to open panels behind tubs to make sure I was satisfied. Very personable and easy to talk to. Would definitely recommend him and Reliance Inspections to family, friends or strangers.
Keith was super thorough. Took time to answer every question we had. Was a wealth of information. He was even aware of a lawsuit against the homes window manufacturer, over currently installed windows. One of these had completely failed. Others were beginning to show similar signs. This info was super invaluable.Was quick to generate a super detailed report.Was very impressed and satisfied with Keith's service.Ken & Diane G
DJ did a great job and was very thorough. We ended up backing out of our offer on the house and as much as it stinks, we are grateful that he caught all of the things that he did!
Highly recommend Reliance! Shelley was so nice when we initally called and was very informative! They were able to get us scheduled very quickly and at a convenient time. DJ was friendly, professional, and was able to answer all of our questions! We had our detailed report within hours after completing the inspection. A++
Keith was wonderful and super communicative. The walk through was thorough, he easily answered any questions I had and the report he made was user friendly and detailed. He was happy to show me how he inspected, what he looked at, and I feel like I know my home better. Keith was friendly, a pleasure to talk to, and great education about home care. Highly recommend!
My husband and I really appreciate the fast feedback and response time we got.Justin Couch was very friendly shook our hands and walked us threw everything! He was very thorough. And we got our inspection binder and info the same day!!!You guys are amazing and customer service and fantastic!!!!We Thank you All!!!
The guy clearly knows his stuff, was prompt, and not only told us what might be wrong but clearly explained in the report about what it would cost to fix and about how serious of an issue it really was. For the price we paid I think it was a tremendous value.
Their inspector was very helpful. this was my first time getting a house inspected so he took the time to review each aspect with me and explained in great detail about the house. Keith was a great inspector. Will use this inspection service again if another house is purchased in the area.
I had an excellent experience working with Justin Couch for home inspection. He was thorough, professional, and very knowledgeable. Justin took the time to explain his findings clearly and answered all of my questions with patience and detail.
Wonderful experience with Keith! And their reports are very well written and documented! Being a licensed Realtor in AZ, I see these inspections a lot and most are no where near the detail that they put in! I also got mine within an hour of completing the inspection allowing ample time for my review! Thank you!!
Reliance Inspections provided prompt and timely service. From the initial phone call to inquire about their services to the final reporting all were done efficiently and courteously. The inspection was thorough, questions were addressed expertly, and we were totally satisfied with the experience. Thank you Justin Couch and DJ Dempsey and team!
I had an excellent experience with Reliance Inspection for my potential home purchase! They were fairly priced, provided a very detailed report, provided the report immediately, with many helpful pictures. Keith, the lead inspector took all the time I needed to discuss all issues I inquired about. I would highly recommend Reliance Inspection!!
Reliance is always great to work with. Very professional and dependable. A smooth transaction is what my clients wanted so I recommended Reliance Inspection. We were all very pleased.
I was very impressed with the quality of the work of the inspectors. They were efficient and knowledgeable and answered my questions. I would happily recommend Reliance Inspections.
Very friendly. Great communication and fast return of calls. Attention to detail. Exceptional efforts working around my schedule to arrange for inspection. Efficient and professional staff. Email delivery of report within 30 minutes of inspection. Highly recommend.
I had an inspection on my potential new home today that was done by Justin. When he was going through all the major issues found, as is the nature of the job, he was incredibly thorough and kind in his explanations. I was impressed as well that he was patient with any questions or comments I had during the walk through so I could see said issues where applicable.
Great experience with Reliance Inspections! Right from the very first phone call with Shelley, she was very professional and knowledgeable. The inspector himself was very thorough, caught a lot of things that saved us a ton of headache we would have been facing. Highly recommend hiring this company.
Keith was fantastic to work with! His communication was great from the start, easy to get in touch with, super responsive, and he kept us in the loop the whole time. During the inspection, he was incredibly thorough and explained everything as he went. I had a ton of questions (probably more than most), and he answered every single one patiently and clearly.We got our inspection report back really fast, and it came with a ton of helpful resources that we’ve already used. He also followed up with us afterward, which really meant a lot and made us feel taken care of, not just like another appointment on the calendar.We left the inspection feeling confident, informed, and way less overwhelmed. If you’re looking for someone detailed, knowledgeable, and genuinely great to work with, I can’t recommend Keith enough.
Justin was quick and seemed very thorough! He was Very good at simplifying and explaining things, and a very nice guy. This is my first time buying and had an overall great experience with not only Justin, but Shelley as well. She was super nice and answered any and all questions I had. 10/10 would use them again!
Reliance was very easy to work with, scheduled me same day, and their professionals were very friendly. Shelley walked me through all the steps and answered all initial questions. We met Keith on the property and he happily showed us all around, answered all questions and made sure we understood everything. Report was in my email within 6 hours. Very fast, professional and thorough. Would highly recommend.
